COMPANY POLICIES - WHOLESALE

sunnsand-round-300-wide.pngStaying within these guidelines allows us to process your order without delays. Please note there is a shortened version of these policies included in our catalog.

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(Wholesale Verification & TAX ID Are Required)  


 PURCHASE ORDERS

  • Minimum Order: Two pieces per style number/ per color with a $250 total. No ones except for prepacks.

  • All items are shipped in quantities of two’s. We do not ship ones. This does not mean two different styles within a group (one each). It must be two pieces in any one style within any group.

  • Any PO’s received with less than the minimum, will be faxed back to you.

  • Contact person, phone number, fax number, and e-mail address must be included.

MINIMUM REORDER

  • Minimum reorder is $100.00 (approximately 6-8 pieces with two pieces per style)

  • A reorder is a style that you have received before. Reorders are within the current season. An order placed a year later for new groups is not considered a reorder.

SHIPPING

  • During peak season Sun N Sand ships according to ship windows; which consist of a start date and a completion date. You are given the current ship window at the time you place your order. It is between that time that your order will be shipped. We ask that you plan ahead as our lead time on average is 12 to 14 days from receipt of your order.

TERMS

  • Net 30 terms are granted to accounts for whom credit is approved.

  • We run credit on all accounts requesting net 30.

  • For your convenience we accept MC/ VISA/ AMEX/ DISCOVER.

  • (We only run a charge for the order on the day it is shipped. All charge receipts are attached to outgoing invoices.)

RETURN POLICIES

  • We not accept returns without a return authorization number.

  • RA numbers can be requested via fax. These numbers must be marked on the outside of any box or package that is returned to us.

  • If RA# is not present, the package will be returned.

  • Any damage/defect claims must be made within 30 days of the invoice date.

  • Returns are subject to a 20% restocking fee.

  • We only accept returns due to manufacturer defect, not customer abuse. This is determined upon receipt inspection of damaged item in question.

BACKORDERS

  • Backorders that are under $100 are automatically cancelled.  If you would like to keep backorders on file, please request at the time of placing your order. 

  • Backorders normally ship out in two to three weeks time after your original shipment.                       

Thank you for choosing Sun N Sand!